PUBLICINPUT OFFERS AN ALL-IN-ONE COMMUNITY ENGAGEMENT PLATFORM WITH FULL-SERVICE CUSTOMER SUPPORT AND TRAINING
Choose the Plan That's Best for Your Community
For small teams or organizations with infrequent community engagement initiatives.
Deliver a consistent resident experience and increase staff efficiency with reliable data and automatic analysis.
Online project engagement portal
Public participation maps connected to a CRM
Online meeting registration and integrated comment forms
In-platform comment acknowledgment and response workflow
For prioritizing representative feedback and data-driven decision making.
Unlock the power of built-in demographic data and an integrated suite of communication tools to reach and engage the broader community.
Everything from 'Listen' package, plus:
Phone-in, text, social media, and email engagement formats
Equity Mapping with EPA EJScreen data for targeted outreach to underrepresented groups
Public meeting transcripts and comment management
Public comment sentiment analysis, comment auto-reply, and email comment management
Click-to-Translate to provide tailored experiences for non-English-speaking residents
For teams that need a completely integrated, customized engagement platform.
Everything PublicInput has to offer along with access to our engagement team for custom integrations and tailored functionality.
Everything from 'Engage' package, plus:
Outbound text messaging
Custom CRM fields & EPA EJScreen segments in CRM
Real-time multilingual closed captions for online public meetings
API integrations with outside tools to create a central system of record
PublicInput’s mission is to help government build better resident relationships—and we dedicate our team to your success.
More than a username and password - we are in this together.
With a dedicated Success Manager and a team of Support Specialists, your organization will have to-to contacts for your day-to-day work.
Your dedicated Implementation Specialist will ensure past work is not wasted. Staff and consultants will also be given the opportunity to access on-going training and on-demand sessions to learn platform features and best practices.
Real-time chat support is available during 9am-6pm across all U.S. timezones and after-hours help is available upon request.
Have questions about pricing for community engagement software?
How does pricing work?
PublicInput pricing depends on the plan you select for your community (Listen, Engage, Engage Plus) and the population size you serve—creating a sliding scale price to ensure PublicInput is affordable for every community.
Can you send me a price sheet right away?
We want to get you a price that fits your needs and budget - ASAP. To do that, we need a bit of context, and a quick 30-minute info session is usually sufficient to be able to recommend a plan that is right for your team.
What is the difference between Engage and Engage Plus?
Engage Plus gives staff the ability to completely customize PublicInput with any number of outside tools -- creating a single source of truth no matter how complex their current systems are. Engage Plus also comes pre-loaded with AI-powered tools and demographic data for a powerful, turnkey solution on day one.
Can I migrate my data and contacts from other softwares?
Absolutely! There's no need to worry about losing the work you have already done to build resident relationships. Your Implementation Specialist will walk you through how to quickly migrate your data, organize it, and hit the ground running with PublicInput.
Do I have to pay per PublicInput user seat?
No. Your plan will be sized for your team - and its consultant partners - to be able to manage your community engagement in one place.
Does PublicInput have different admin roles or access levels?
Yes. PublicInput is built to manage enterprise-grade role and permission management.
You can extend admin access for common roles such as "Viewer", "Editor", "Publisher", and "Administrator", and access can be specific to an individual project, team, department, or organization-wide.
Did we mention we're built to work with your consultants? Special permissions exist to enable seamless collaboration with outside consultants, all while giving your organization control over data privacy and security.
I have more questions - can I talk to someone?
Sure thing! Just use our chat feature located in the lower-righthand side of your screen and someone from our team will get back to you between the hours of 9am-6pm.